Creating Conversational Leadership : Combining and Expanding Knowledge Management, Organization Development, and Diversity & Inclusion /
Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity and Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all leve...
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Format: | Book |
Language: | English |
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Berlin ; Boston :
De Gruyter Saur,
[2022]
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Series: | Knowledge Services ,
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Table of Contents:
- Frontmatter
- Acknowledgement
- Contents
- Series Editor's Foreword: About Knowledge Services
- Foreword
- Preface
- Part I: Being a KM Practitioner
- photo 1
- Chapter 1 What does it mean to be a KM Practitioner?
- Chapter 2 Overcoming the Biggest Hurdle in KM: "Buy-in" at all Levels of Organization
- Chapter 3 Blending People, Process, and Technology
- Chapter 4 16 Processes for Knowledge Transfer & Retention
- Chapter 5 Knowledge Retention Framework
- Chapter 6 Knowledge Retention Maturity Model
- Part II: Being an OD and D&I Practitioner
- photo 2
- Chapter 7 How is Organization Design (OD) Practiced?
- Chapter 8 How is Organization Development (OD) Practiced?
- Chapter 9 How is D&I Practiced?
- Chapter 10 Exploration and Application of "Use of Self" through Gestalt
- Chapter 11 Embedding and Combining Polarity Thinking and Story Thinking
- Part III: Conversational Leadership: Combining KM, OD, and D&I for Application Inside Organizations
- photo 3
- Chapter 12 What do we Mean by Conversational Leadership (CL)?
- Chapter 13 Levels of Conversation
- Chapter 14 The Time Chasm Theory
- Chapter 15 The Cuckoo Clock Theory
- Chapter 16 How it all comes together
- Part IV: Artistic Expression of the Combination of KM, OD & D&I, and CL
- Chapter 17 "The Unwritten Poems"
- Afterword
- Appendix 1 - Use of Self - Self Assessment
- Appendix 2
- Index