Creating Conversational Leadership : Combining and Expanding Knowledge Management, Organization Development, and Diversity & Inclusion /

Creating Conversational Leadership : Combining and Expanding Knowledge Management, Organization Development, and Diversity & Inclusion /

Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity and Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all leve...

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Bibliographic Details
Main Author: Hovell, John (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: De Gruyter
Other Authors: Gurteen, David (Contributor, https://id.loc.gov/vocabulary/relators/ctb), Volkwijn, Donita (Contributor, https://id.loc.gov/vocabulary/relators/ctb)
Format: Book
Language:English
Published: Berlin ; Boston : De Gruyter Saur, [2022]
Series:Knowledge Services ,
Subjects:
Information technology
Knowledge management
Organizational effectiveness
Informationsmanagement
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General
Information management
Table of Contents:
  • Frontmatter
  • Acknowledgement
  • Contents
  • Series Editor's Foreword: About Knowledge Services
  • Foreword
  • Preface
  • Part I: Being a KM Practitioner
  • photo 1
  • Chapter 1 What does it mean to be a KM Practitioner?
  • Chapter 2 Overcoming the Biggest Hurdle in KM: "Buy-in" at all Levels of Organization
  • Chapter 3 Blending People, Process, and Technology
  • Chapter 4 16 Processes for Knowledge Transfer & Retention
  • Chapter 5 Knowledge Retention Framework
  • Chapter 6 Knowledge Retention Maturity Model
  • Part II: Being an OD and D&I Practitioner
  • photo 2
  • Chapter 7 How is Organization Design (OD) Practiced?
  • Chapter 8 How is Organization Development (OD) Practiced?
  • Chapter 9 How is D&I Practiced?
  • Chapter 10 Exploration and Application of "Use of Self" through Gestalt
  • Chapter 11 Embedding and Combining Polarity Thinking and Story Thinking
  • Part III: Conversational Leadership: Combining KM, OD, and D&I for Application Inside Organizations
  • photo 3
  • Chapter 12 What do we Mean by Conversational Leadership (CL)?
  • Chapter 13 Levels of Conversation
  • Chapter 14 The Time Chasm Theory
  • Chapter 15 The Cuckoo Clock Theory
  • Chapter 16 How it all comes together
  • Part IV: Artistic Expression of the Combination of KM, OD & D&I, and CL
  • Chapter 17 "The Unwritten Poems"
  • Afterword
  • Appendix 1 - Use of Self - Self Assessment
  • Appendix 2
  • Index

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