International Examples of Lean in Healthcare Case Studies of Best Practices
This multi-authored book provides expert descriptions of Lean methods and their application in healthcare, written by the people who developed and tested the methods in healthcare settings. Each chapter brings together a description of the technique or approach, with examples of application in pract...
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| Format: | Book |
| Language: | English |
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Milton :
Productivity Press,
2022
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| Subjects: |
Table of Contents:
- Cover
- Half Title
- Title Page
- Copyright Page
- Dedication
- Table of Contents
- Foreword
- Acknowledgements
- Editors
- Contributors
- Chapter 1 Using Lean in Healthcare
- Aims
- Introduction
- History and Principles
- Lean in Healthcare
- Evidence of Impact
- Importance of Context
- Examples of Lean in Healthcare
- Conclusions
- Learning Points
- Bibliography
- Chapter 2 Applying 5S in Healthcare
- Aims
- Introduction
- 5S
- Getting Started
- Tools for 5S
- 5S Tags
- Floor Markings
- Shadow Boards
- Signs
- Labelling
- Each Step of 5S
- Sort
- Sort Tips
- Box Score
- Pareto Analysis
- PDSA Cycles
- Visual Management Board
- Weekly Huddle
- Daily Management
- Conclusions
- Learning Points
- Acknowledgements
- Bibliography
- Chapter 6 Building a Model Value Stream for Older People Living with Frailty in Ireland
- Aims
- Introduction
- True North and Adopting Lean for Healthcare Transformation
- From Getting Started to System-Wide Implementation: Frailty Case Example
- Example of a Rapid Improvement Event at St Luke's: 'First 72 Hours
- Frailty Identification'
- Preparation
- Days One to Five
- Sustain and Standardise
- Case Study 2: Outpatient Specialist Care Flow
- Working with Multiple Teams
- Conclusions
- General Reflection
- Focus of Improvement Work
- Learning Points
- Bibliography
- Chapter 5 Value Management
- Aims
- Introduction
- Development of Value Management
- Context
- Value Management
- Preparing the Service
- Identify the Existing Quality Improvement Capacity of the Organisation
- Understand Finance Team Capacity
- Assess Management Interest
- Review Strategic Alignment
- Look for the Right Fit for a First Adopter
- Preparing a Team
- Detailed Components of Value Management
- Practical Steps for Good Data Design and Good Data Systems
- Learning Activities
- Where Does Data Design and Use Fit in an Overall Lean Improvement Effort?
- Conclusion
- Tips
- Learning Points
- Acknowledgments
- Bibliography
- Chapter 4 Hospital Flow
- Aims
- Introduction
- Why Improve Patient Flow?
- Improving Flow
- How Can a Hospital Work on Flow Improvement?
- Case Examples
- Context: The Dutch Healthcare System and Hospital Characteristics
- Case Study 1: Clinical Hospital Flow
- Lessons from This Case Study about Flow
- Lessons on How to Improve Flow
- Set in Order
- Set in Order Tips
- Sweep
- Tips for the Sweep Stage
- Standardise
- Standardise Tips
- Sustain
- Tips for Sustaining 5S
- Safety
- Common Misconceptions about 5S
- Kanban
- Conclusion
- Learning Points
- Bibliography
- Chapter 3 The Design and Use of Good Data in Clinical Processes
- Aims
- Introduction
- Using Data for Improvement
- Outcomes Tracking Systems
- Outcomes (or Causal) Chains
- Challenges in Finding the Decision Layer
- General Principles for Data Design
- Quality Data Needs to Be Complete, Timely, Accurate, and Transparent