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  1. 1
    Branding and labeling in the digital and artificial intelligence era /
    Published 2020

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  2. 2
    Comparison /
    by Ward, Katherine B
    Published 1928

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  3. 3
    The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers /

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Audio Book
  4. 4
    Journal of market-focused management
    Published 1996

    Journal
  5. 5
    Electronic shopping for wine : how search costs affect consumer price sensitivity, satisfaction with merchandise, and retention /
    by Lynch, John G., Jr
    Published 1999

    Book
  6. 6
    The power of personal service : why it matters, what makes it possible, how it creates competitive advantage /
    by Talbott, Barbara M
    Published 2006

    Book
  7. 7
    Total access /
    by McKenna, Regis
    Published 2002

    Book
  8. 8
    Shōhi jinruigaku : yokubō o toku kigō /
    Shōhi jinruigaku : yokubō o toku kigō /
    消費 人類学 : 欲望 を 解く 記号 /
    by Hoshino, Katsumi, 1940-
    Published 1984

    Book
  9. 9
    Residential satisfaction and urban environmental preferences /
    by Ermuth, Frederick
    Published 1974

    Book
  10. 10
    Revolutionize your customer experience /
    by Shaw, Colin, 1928-
    Published 2005

    Book
  11. 11
    Innovativität von Unternehmen : Operationalisierung und Wirkungsmechanismen aus einer konsumentenorientierten Perspektive /
    by Kunz, Werner H
    Published 2006

    Book
  12. 12
    Exploring customer satisfaction : customer satisfaction with Benefits Agency local offices /
    by Elam, Gillian
    Published 1997

    Book
  13. 13
    Consumer-directed home care in the Netherlands, England, and Germany /
    by Wiener, Joshua M
    Published 2003

    Book
  14. 14
    Zero stars how gagging honest reviews harms consumers and the economy : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Fourteenth Congress, first session, November 4, 2015
    Published 2016

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Government Document Electronic Book
  15. 15
    Nincompoopery : why your customers hate you, and how to fix it /
    by Brandt, John R.
    Published 2019

    Book
  16. 16
    Customer loyalty : how to earn it, how to keep it /
    by Griffin, Jill, Griffin, Jill
    Published 1997

    Book
  17. 17
    The customer century : lessons from world-class companies in integrated communications /
    by Gr�onstedt, Anders
    Published 2000

    Book
  18. 18
    Service failures and recovery in tourism and hospitality : a practical manual /
    Published 2017

    Book
  19. 19
    Calidad y servicio : conceptos y herramientas /

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  20. 20
    Le-hatsliaḥ be-sherut la-laḳoaḥ : madrikh maʻaśi le-shipur ha-tadmit u-veniyat moniṭin la-ʻeseḳ be-emtsaʻut maʻarekhet ha-sherut la-laḳoaḥ /
    by Liraz, Meir
    Published 1999

    Book
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