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  1. 1
    Salesforce for beginners : a step-by-step guide to creating, managing, and automating sales and marketing processes /
    by Shaalan, Sharif
    Published 2020

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  2. 2
    How to get to the top [business lessons learned at the dinner table] /
    by Fox, Jeffrey J., 1945-
    Published 2007

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Audio Book
  3. 3
    The best of no BS : the ultimate no-holds-barred anthology /
    by Kennedy, Dan S., 1954-
    Published 2021

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  4. 4
    Mastering Microsoft Dynamics 365 Customer Engagement: An advanced guide to developing and customizing CRM solutions to improve your business applications
    by Somani, Deepesh
    Published 2019

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  5. 5
    Maximisez vos ventes par le pouvoir du service à la clientèle /
    by Villeneuve, Georges R., 1931-
    Published 2009

    Book
  6. 6
    Secrets of great rainmakers [the keys to success and wealth] /
    by Fox, Jeffrey J., 1945-
    Published 2006

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Audio Book
  7. 7
    Front office skills
    Published 1999

    Unknown
  8. 8
    Using information to develop a culture of customer centricity customer centricity, analytics, and information utilization /
    by Loshin, David, 1963-
    Published 2013

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Electronic Book
  9. 9
    Airline
    Published 2004

    Unknown
  10. 10
    Praxishandbuch OTRS : Das Ticketsystem sicher bedienen, administrieren und warten /
    by Schürmann, Tim
    Published 2018

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  11. 11
    Customer loyalty /
    Published 2014

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  12. 12
    Capturing customer feedback /
    Published 2014

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Unknown
  13. 13
    Sunday morning
    Published 2010

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Unknown
  14. 14
    Trapped in the data sharing dilemma : social log-ins offered by large online platforms can help websites win users in the short term, but this may come at a price /

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  15. 15
    Hotlines
    Published 2006

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  16. 16
    Boomerang /
    Published 2006

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Unknown
  17. 17
    Loy Baxter Papers,

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Kit
  18. 18
    Executive team leader of guest experiences, Target /
    Published 2015

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Unknown
  19. 19
    Exceptional customer service
    Published 2009

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Unknown
  20. 20
    Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk /
    by Jacob, Cedric F.
    Published 2017

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
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