Communication skills for managers
The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This self-study course is your guide to business communication that delivers the message?whether written, spoken, in person or via e-mail--with respect for the receiver.Thi...
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Format: | Electronic Book |
Language: | English |
Published: |
[Saranac Lake, N.Y. ] :
American Management Association,
c2002
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Edition: | 5th ed |
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