Being mindful of language
Jennifer Abrams highlights language usage choices that can negatively impact hard conversations. She discusses the importance of using professional wording, avoiding generalizations, and maintaining rapport
| Format: | Unknown |
|---|---|
| Language: | English |
| Published: |
Thousand Oaks, California, United States :
Corwin Press,
[2015]
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| Series: | Having hard conversations ;
8 |
| Subjects: |