Customer mania! : it's never too late to build a customer-focused company /
Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
New York :
Free Press,
2004
New York : c2004 |
| Subjects: |
Internet
Massachusetts Institute of Technology
| Call Number: |
HF5415.5.B526 2004 |
|---|
Harvard University
| Call Number: |
HF5415.5 .B526 2004 |
|---|
Cornell University
| Call Number: |
HF5415.5 .B526 2004 |
|---|