Quality : from customer needs to customer satisfaction /

Bibliographic Details
Main Author: Bergman, Bo, 1943-
Other Authors: Klefsjö, Bengt, 1943-
Format: Book
Language:English
Swedish
Published: London ; New York : McGraw-Hill Book Co, c1994
Subjects:

Internet

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Massachusetts Institute of Technology

Holdings details from Massachusetts Institute of Technology
Call Number: HF5415.5.B45713 1994