Be our guest : perfecting the art of customer service /
Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney Worl...
| Corporate Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Disney Editions,
2001
New York : c2001 |
| Edition: | 1st ed |
| Series: | Disney Institute leadership series
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| Subjects: |
Internet
Stanford University
| Call Number: |
GV1853.3.F62 W3417 2001 ISIL:US-CST |
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Cornell University
| Call Number: |
GV1853.3.F62 W3417x 2001 |
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Princeton University
| Call Number: |
GV1853.3.F62 W3417 2001 |
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