Trust and reputation for service-oriented environments : technologies for building business intelligence and consumer confidence /

"Trust and Reputation for Service-Oriented Environments is a complete tutorial on how to provide business intelligence for sellers, service providers, and manufacturers. In an accessible style, the authors show how the capture of consumer requirements and end-user opinions gives modern business...

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Bibliographic Details
Main Author: Chang, Elizabeth
Other Authors: Dillon, Tharam S., 1943-, Hussain, Farookh K
Format: Book
Language:English
Published: Chichester, England ; Hoboken, NJ : John Wiley & Sons Inc., c2006
Subjects:

Internet

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Stanford University

Holdings details from Stanford University
Call Number: HF5548.32 .C47235 2006