Conducting a patient satisfaction survey in a health-insured population : an insider's guide /
Consumer satisfaction surveys are important measures of service quality worldwide. They form bases for policy decisions that improve how services are rendered. However, behind these survey findings are important considerations of how surveys progress from conceptualization to outcome data. This case...
| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
London :
SAGE Publications Ltd.,
2020
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| Series: | SAGE Research Methods Cases : Medicine and Health
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| Subjects: |