Bank of America Corporation : losing public Interest /
Bank of America experienced significant backlash in late 2009 regarding excessively high credit card interest rates and overwhelming late fees. This backlash came in the form of YouTube videos and a "debtors revolt" started by a former customer, Ann Minch. Jackie Ramos, a former customer s...
Main Authors: | , , |
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Format: | Book |
Language: | English |
Published: |
London :
SAGE Publications Ltd,
2017
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Series: | SAGE Knowledge Cases.
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Subjects: |