Bank of America Corporation : losing public Interest /

Bank of America experienced significant backlash in late 2009 regarding excessively high credit card interest rates and overwhelming late fees. This backlash came in the form of YouTube videos and a "debtors revolt" started by a former customer, Ann Minch. Jackie Ramos, a former customer s...

Full description

Bibliographic Details
Main Authors: Andrew, Brendan (Author), High, Matthew (Author), O'Rourke, James S., 1946- (Author)
Format: Book
Language:English
Published: London : SAGE Publications Ltd, 2017
Series:SAGE Knowledge Cases.
Subjects:

Internet

This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.