Revolutionize your customer experience /
"Through extensive research over the last seven years, Colin and his team at Beyond Philosophy have discovered four distinct ways a company is internally focused, or not, around its Customers. These are the stages of evolution that an organization goes through in delivering its Customer Experie...
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| Format: | Book |
| Language: | English |
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New York, N.Y. :
Palgrave Macmillan,
2005
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| Subjects: |